Shipping Policy

Thank you for choosing BellissimaMilan. We're committed to providing a smooth, reliable shipping experience. Please review the details below regarding order processing, shipping times, and customs.

Free Shipping on All Orders

We believe in making fashion accessible. That's why we offer free standard shipping on every order, no minimum spend required.

Please note: We currently do not offer expedited or express shipping options.

Order Processing

Processing Time: 1–3 business days (Monday–Friday)

Orders placed on weekends or public holidays are processed the next business day.

Delays may occur due to payment issues, incomplete addresses, or peak season volume. If so, we'll notify you via email.

Shipping & Delivery

Total Delivery Time = Processing Time + Transit Time

Order Cut-Off: 5:00 PM (CET) Central European Time

Shipping Partners

We work with trusted carriers to ensure timely delivery across Spain, Italy, and beyond. All orders come with trackable shipping so you can stay updated at every step.

Customs, Taxes & Duties

Customers are responsible for any customs duties or taxes charged by their country.
BellissimaMilan is not liable for customs-related delays or fees.
Please contact your local customs office for more information.

Order Tracking

A tracking link will be sent via email once your order ships.
Allow 24–48 hours for tracking to update.
Need help? Contact us anytime at info@BellissimaMilan.com.

Cancellations

To cancel an order, reach out immediately after purchase.
Cancellations are not guaranteed once processing has begun.
If shipped, the order will need to be returned instead.

Shipping Issues

Lost/Stolen Packages: We are not responsible for packages marked as delivered. Please contact the carrier directly to file a claim.
Incorrect Address: Customers are responsible for entering the correct shipping information. We are not liable for shipments sent to inaccurate or incomplete addresses.

Delivery Exceptions

Deliveries may be delayed due to:

Severe weather conditions
Customs clearance
Natural disasters
Remote delivery locations

We appreciate your patience in such cases.

Address Modifications

Once an order is placed, address changes cannot be guaranteed. If needed, contact us immediately. If the order has already shipped, rerouting may not be possible.

Pre-Orders

If you order a pre-order item along with in-stock items, your entire order will ship once all items are available. Split shipping is not currently supported.

Undeliverable Packages

If a package is returned to us due to an invalid or incomplete address, failed delivery attempts, or refusal to pay customs fees, we will contact you to arrange reshipment, which may incur additional shipping costs.

International Shipping Restrictions

Certain countries may experience extended transit times, limited tracking updates, or import bans on restricted items. We advise checking your country's import guidelines before ordering.

Holiday Shipping Delays

During holiday periods (e.g., Black Friday, Christmas, New Year), shipping carriers experience delays due to high volume. We recommend ordering early to avoid disappointment.

Didn't Receive Your Order?

If you haven't received your order within the expected timeframe, please reach out to us at info@BellissimaMilan.com for immediate assistance.

Contact Us

Business name: BellissimaMilan
Email: info@BellissimaMilan.com
Operating regions: Spain and Italy

Our customer service team aims to respond to all inquiries within 24 hours.

Thank you for shopping with us. Your satisfaction is our priority.